Business Writing Samples

In the last 25 years, Astrid Rial has written English and Spanish print and online articles and blog posts. Her work has been published in American Banker, Business Mexico, Call Center Times, Card Forum, Ciclo de Riesgo México, Ciclo de Riesgo Chile, Collection Adviser, Collections and Credit Risk, Collections and Recovery, Collector’s Ink, Credit Card Management, Credit Union Magazine, e-Contact, Entrepreneur (Mexico), Hispanic Marketing and Public Relations, Interacción, LinkedIn, Online Recruitment Magazine, and Southwest Collector Connector, among others.

  • Click to view Astrid’s LinkedIn profile.
  • Email Astrid at: astrid at arialinternational.com

English Writing Samples

Article. The 5 Rs for Raising the Performance Bar by Astrid Rial, Arial International. Arialinternational.com. Arial International. Print and Web.

Blog post. “Bilingual Technical Support Professionals Needed (Knights-errant need not apply).” LinkedIn. Web.

E-zine article. Motivating Collectors in Today’s Climate_CCRMagazine UK_April 2010. Credit Collections and Risk Magazine. United Kingdom. Web.

Magazine article. (Click to see PDF link)“Four Myths about Hiring Bilingual Collectors.” Collector’s Ink. California Association of Collectors. pp. 22-4. Print and Web.

Marketing flyer. Translation Services. Arial International. Print and Web.

Newsletter. US Hispanic Customer Care – Fall Newsletter from Arial International – Edition 25 – Oct 2014 Arial International. Print and Web.

Online article. “The Challenges of Spanish-Language Collections in the U.S.”  American Banker. Web.

Website. Arial International.

Blog post. “Chatspeak en español.” Linkedin.com.

Blog post. Monolingual? Your Bilingual Team Faces Surprising Challenges, Linkedin.com.


Muestras en español

Boletín informativo. Arial International – 33 Mejores Practicas – Boletin Informativo – 2014. Arial International.

Avance del libro. Conocimientos de Cobranzas: Herramientas de Mejora. Lulu.com.

Artículo impreso. “Nuevos Paradigmas en la Interacción con Clientes Deudores.” Ciclo de Riesgo México. Páginas 62-3.


© 2017 ASTRID RIAL
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