Business Writing Samples

In the last 25 years, Astrid Rial has written thousands of marketing and technical documents. Her articles and blogs are published in American Banker, Business Mexico, Call Center Times, Card Forum, Ciclo de Riesgo México, Ciclo de Riesgo Chile, Collection Adviser, Collections and Credit Risk, Collections and Recovery, Collector’s Ink, Credit Card Management, Credit Union Magazine, e-Contact, Entrepreneur (Mexico), Hispanic Marketing and Public Relations, Interacción, LinkedIn, Online Recruitment Magazine,, and Southwest Collector Connector, among others.

English Writing Samples

Blog. How to Rebuild Your Credit After a Personal Financial Armageddon. Web.

Article. The 5 Rs for Raising the Performance Bar by Astrid Rial, Arial International. Arial International. Print and Web.

Blog. “Bilingual Technical Support Professionals Needed (Knights-errant need not apply).” LinkedIn. Web.

E-zine article. Motivating Collectors in Today’s Climate_CCRMagazine UK_April 2010. Credit Collections and Risk Magazine. United Kingdom. Web.

Magazine article. (Click to see PDF link)“Four Myths about Hiring Bilingual Collectors.” Collector’s Ink. California Association of Collectors. pp. 22-4. Print and Web.

Marketing flyer. Translation Services. Arial International. Print and Web.

Newsletter. US Hispanic Customer Care – Fall Newsletter from Arial International – Edition 25 – Oct 2014 Arial International. Print and Web.

Online article. “The Challenges of Spanish-Language Collections in the U.S.”  American Banker. Web.

Website. Arial International.

Blog. “Chatspeak en español.”

Blog. Monolingual? Your Bilingual Team Faces Surprising Challenges,

Muestras en español

Boletín informativo. Arial International – 33 Mejores Practicas – Boletin Informativo – 2014. Arial International.

Avance del libro. Conocimientos de Cobranzas: Herramientas de Mejora.

Artículo impreso. “Nuevos Paradigmas en la Interacción con Clientes Deudores.” Ciclo de Riesgo México. Páginas 62-3.

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